Creation of UX design specifications to clearly communicate the desired UX needs to the software development team.
Tyco Connectivity is the world's largest supplier of passive electronic devices. Their parts are found in nearly every automobile and cell phone in addition to thousands of other products that touch our lives daily. To drive business and market share expansion, Tyco engaged CSS on several global E-business initiatives over a multi-year timespan to improve the usability of their systems. Our work involved improving multiple internal and partner facing applications deployed globally that integrated with Oracle and SAP. In addition we provided UX strategy and innovation in how Tyco allowed global customer to find products, order samples and place orders. Our work then extended to improving the corporate website and involved integration of 52 sub-brands under the Tyco label.