UX and Digital Strategy Articles James Hobart
User Experience and Digital Strategy Articles
Our continuous work on enterprise application design projects has allowed us to encounter, ponder, and solve many user interface problems. Here is a selection of some of the articles that we have written on the subject over the years.
Making Complex Web Navigation a Usable Experience
Information and feature overload is reducing user productivity and effectiveness. This article discusses the pragmatic approaches of Information Architecture to develop usable navigation models with complex systems
8 Stupid Things Teams Do To Mess Up Their Software Projects
In 2002, the United States wasted over $55 billion on failed and poorly run software projects according to the Standish Group. Ten years ago, they reported similar numbers with 53% of projects overrunning their estimates and only 61% of features being implemented.
Jim and Matt take a look at an approach to shorten development time, and create synergy between project cycles, by incorporating business intelligence and technical expertise into the user interface (UI) design process.
Countless designs have been deployed to very large user communities only to result in poor usability. Jim looks at visual design patterns (VDP) as a way of telling the developer when, why, and how the design solution can be applied successfully.
Aviva responds to the question: “Why should I pay attention to usability test results based on the observations of only a few users? Shouldn’t the tests be based on a random sample of the whole population of users, and be statistically valid?”
Are You Wasting Time and Money on Your Visual Design Efforts?
According to Forrester Research, 75% of Internet-based service projects fail to deliver the promised results. Jim looks at ways to reduce these project risks to manageable levels, with experience, an effective process, and the right tools to support your efforts.
What is Section 508, and Why do You Need to Know About It?
Section 508 is poised to have an immense impact on all vendors of information technology, as well as on nearly all government agencies. Aviva takes a comprehensive look at it, and the information technology affected by Section 508.
Beating the Odds and Delivering Truly Usable Systems
How many times have you heard someone say, “GUI guidelines are mostly common sense”? If that’s the case, then why do we struggle with designing usable systems so much? Andrew demonstrates how to delivery usable solutions.
In Part 2 in a series on Getting to Know the “U” in GUI, Aviva looks at getting accurate and specific details about the characteristics of your target user base for setting the usability requirements of a graphical user interface.
In Part 1 in a series on Getting to Know the “U” in GUI, Aviva looks at how to understand your users — their ways of working, the environments they work in, and the way they conceptualize the tasks automated by your system, to design a truly usable GUI.
As the wireless Internet becomes a reality, the end users strive to be more productive on this new breed of user interface. Jim sheds some light on the process of creating successful mobile interfaces.
With its San Francisco project, IBM has assembled a consortium with a novel approach for building enterprise frameworks. Jim looks at the benefits of this approach and what it will provide from a user interface perspective.
Since people comprehend images faster than words, icons can make it easier and faster to perform a task. Good icons convey their function rapidly and are easy to remember. Bad icons can actually reduce the usability of an application.