Project Description
Netapp is one of the world’s leading providers of enterprise storage solutions. To fuel their global expansion they initiated a business transformational project within the company to focus on ease of doing business within their customers and their multi-tier distribution channel. We were selected as the vendor of choice to provide User Experience strategy, consulting and design for the project. The project spanned several years, was the largest project in NetApp’s history with over 250 people. Our team provided overall UX direction, research, design and detailed specifications for the development and deployment of NetApp’s quote to cash Oracle R12 applications and seamless integration of these applications within Salesforce.com. Our team worked closely with Process Architects to visualize the business requirements with interactive prototypes and deliver detailed UX specifications to the functional, technical and QA teams. Our team served the critical role of created UX deliverable that were key to assuring the business requirements were translated into a usable design that was implemented by technology teams. The project was successfully implemented globally across NetApp’s internal sales teams (QuoteEdge), partners (PartnerEdge) and multi-tier sales channels and has helped continue to fuel sales growth and global market expansion.