MD Buyline is primary supplier of Medical Equipment Information and Knowledge to hospitals and care facilities. As they grew their knowledge repository it became increasingly difficult for clients to find key information quickly and easily. CSS was engaged to improve the usability and overall User Experience for the MD Buyline software products. Our team conducted a rapid review followed by in-depth consulting and designs targeted at an improved user experience. We then validated the designs with formal usability testing in our lab and worked with MD Buyline developers to implement a design that helped them grow market share and overall profitability.