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The Politics of Pop-Ups, Pop-Up Blockers and the Pop-Up Error Message: " Pop ups are dead- so what? First of all, let me just get this out in the open: there is nothing wrong with [...]

Too many tabs. This is a common problem I see when teams have not anticipated the information hierarchy of the data they want to represent. As the number of tabs increase the designers are often [...]

Complex coffee machine. This coffee machine had so many usability problems, the company had to post (see right) a complete set of 'Fault' instructions to facilitate caffeine dispersal.

Inconsistent design. I was over in the UK north of Birmingham trying to use this phone. The inconsistent keypad made a simple task complex and frustrating.

questions about the gestures in the world Good site to educate Americans on gestures and their impact on a world audience. I once used the 'OK' symbol at a speaking engagement down in Brazil with [...]